Whether you have a leaky faucet, slow drains, or it’s time to replace your water heater, it’s important to find a plumber fit for the task. If you haven’t found one you trust yet or your last experience was less than pleasant, it’s time to refine your search. The next time you browse prospective options, keep an eye out for the following qualities.
5 Signs of a Skilled & Trustworthy Plumber
If a plumber is licensed, you can trust they’ve met the education and training standards required by the state. This involves a few years of both theoretical learning and practical, hands-on work. Without it, you only have their word and maybe a few reviews to rely on. Possession of a state license tells you that your plumber knows how to construct, repair and maintain plumbing systems according to the state building code. Adherence to the state building code means your plumbing system protects your family’s health and helps ensure that everything always flows in the right direction.
In addition to a plumber’s license, check how many years of experience they have. Generally, the more experienced a contractor is, the more reliable they’ll be, especially regarding business and customer service. While a younger plumbing company may have the skills to do the work, they may not be as familiar with handling the business aspect. Contractors with decades of experience are still around, because they learned how to operate a customer-focused and customer-responsive plumbing business profitably.
3. Offers Warrantie
Reputable plumbers should always offer a warranty on their services and the products they install, because it means they stand by the quality of their work. These should always be written to ensure their validity. And, remember, your warranty is only as good as the company providing it. Choose a contractor that has been around for 10 years or more, because the chances are good that they will be around long enough to honor the warranty they gave you.
4. Reasonably Priced
Like most products and services, if the price is too low and seems too good to be true, you should probably be suspicious. On the opposite end of the spectrum, the prices should never be wildly expensive. Determining whether the rates are reasonable can take a bit of time, but it’s worth it to ensure you’ll be getting quality work. As in other industries, you normally get what you pay for when it comes to plumbing. Low prices often mean inferior workmanship, low product quality and poor business communication practices.
For most of us, plumbing issues such as repairs are usually stressful, so it’s important to find a plumber with the right communication skills. During your initial inquiries, examine how well they respond to your questions and concerns. Are they fully addressing the issues you’re bringing up or ignoring them completely? If it’s the latter, it’s unlikely things will go smoothly. Plumbers that have a full-time dispatcher to answer the phone and direct calls makes a BIG difference. It’s hard to wait for a call-back for hours after leaving a voice mail message when your basement is flooded with sewage! Insist on a plumbing contractor that is responsive to customer calls and concerns.
If you’re in Ohio’s Knox, Ashland, or Richland counties and need a reliable plumber, call Jon’s Plumbing & Heating today at (740) 392-5667. Licensed and certified, this Mount Vernon company has two decades of experience and is known for their dedication to customer satisfaction. From small drain repairs to a new water line installation, they’ll get the job done.